Frequently asked questions
Everything you need to know about working with Qwik IT Services — services, pricing, ERP, and ongoing support.
General
We provide comprehensive IT solutions including web development, mobile app development, digital marketing, custom ERP software, API integration, cloud solutions, and business consulting.
Our team is based in Saint John, New Brunswick, Canada, with engineers collaborating across time zones including our team in Bangladesh — giving clients extended coverage without sacrificing communication.
Yes. While we're headquartered in Canada, we work with clients across North America and internationally. Most communication happens over video calls, email, and WhatsApp, so location isn't a barrier.
Our engineers bring 7+ years of combined experience shipping production web, mobile, and ERP software. We've delivered 500+ projects for 300+ businesses across healthcare, retail, hospitality, construction, and more.
Services
A typical build includes the modules you need — accounting, inventory, HRM, payroll, CRM, POS, or reporting — connected into one system, plus onboarding, training, and post-launch support.
Yes. We build native and cross-platform apps for both Android and iOS, and handle App Store and Play Store submission end to end.
Absolutely. We regularly rebuild and modernize existing sites — improving performance, SEO, and design while preserving what's already working, like your content and search rankings.
Yes. Our digital marketing service covers SEO, paid ads, social media, and content — often paired with a new website or app launch to help drive traffic from day one.
Pricing & Process
It depends on scope — a marketing website, a mobile app, and a multi-module ERP system all cost differently. Share your requirements and we will provide a clear, itemized estimate before any work begins.
Contact us through our website's form, WhatsApp, or email with a short overview of your project. We typically reply with next steps and an estimate within one business day.
Small websites take 2-4 weeks, mobile apps 8-12 weeks, and multi-module ERP systems 3-6 months depending on complexity. We share a detailed timeline during project planning.
Yes, most projects start with an upfront deposit, with the remaining balance split across milestones. We will lay out the exact payment schedule in your proposal.
ERP & Business Software
Off-the-shelf ERP forces your business to adapt to the software's workflow. Custom ERP is built around how your business actually operates, so you're not paying for features you don't need or working around ones you do.
In most cases, yes. We connect new systems to the accounting, payment, and business tools you already rely on through API integrations, so data flows automatically instead of being re-entered by hand.
Yes. We build ERP systems tailored to specific industries — including healthcare, education, retail, restaurants, manufacturing, logistics, and real estate — each with the modules that industry actually needs.
Yes. Many clients start with a single module — like accounting or inventory — and expand as their needs grow. The system is built to add modules without disrupting what's already running.
Support & Maintenance
Yes. We stay on after go-live with monitoring, bug fixes, and ongoing improvements. Support plans can be scoped to whatever level of coverage your business needs.
We monitor deployed systems and respond quickly to issues. If you're on a support plan, critical fixes are covered; otherwise we can address issues on a per-incident basis.
Yes. We build websites and admin panels so your team can update text, images, and everyday content without needing a developer for every small change.
Yes. We can provide fully-managed cloud hosting with backups, security patches, and monitoring included, or work with a hosting provider of your choice.
Technology & Security
We build with modern, proven tools — React, Next.js, Node.js, React Native, Flutter, PostgreSQL, MySQL, and AWS — chosen for long-term reliability rather than short-lived trends.
We follow standard security practices including SSL encryption, secure authentication, regular backups, and access controls — and can work within specific compliance requirements your industry needs.
Yes. We design infrastructure and architecture for your actual growth trajectory, so the system that works for 100 users can scale to 10,000 without a rebuild.
Yes. Once a project is completed and paid for, the source code and intellectual property are yours — there is no vendor lock-in.
Still have questions?
Our team is happy to walk you through anything not covered here — reach out and we'll reply within one business day.
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